I have been training adults to use computer programs since 1996. I've been told that I am patient and break down instructions to make them easy to understand. Now my training has grown into all things digital from cell phones to smart TVs and devices. Read my training story below.
I didn't go to school to become a teacher (although that was my dream), I went to Churchman Business School to become Legal Secretary. I got my first job out of school in a small law office and found out quickly, that it wasn't the best fit for me. After a few more jobs and two children later, I started working for the computer department in Northampton County as an Administrative Assistant.
I had little computer knowledge but was eager to learn. As I began learning the computer, I wanted to share my knowledge with anyone that would listen. I found computers to be a wonderful tool in word processing and spreadsheets. Within my firs year there, I was asked to answer calls on the HelpDesk where I could spend downtime (it was a new concept at the time and not very busy) investigating user questions and learning more about computers. Soon I was given the opportunity to train employees on Microsoft Office. It was the most rewarding experience, as I was able to pass along my knowledge in an organized manner and help others become more knowledgeable and less frustrated.
I enjoyed this little piece of my job so much that I left my administrative position to pursue teaching non-credit courses for local community colleges. Within a few years, I was teaching to a local community, a non-profit organization and a county government. After several years there, the grant program ended. I would see students in the community and they asked where they could take my classes. This stayed with me and soon I felt I was ready to start my own business.
In 2009, my dream of Jenn's Computer Training & Scrapbooking Center became a reality. I opened a small storefront in Nazareth where I could offer computer training and also work more with my passions of photography, crafting, and family history. I soon learned that running a successful business is a full-time job. The first thing I noticed is that people want to learn, but they also have busy schedules. It was difficult to run classes and offer classes when multiple people were available. Additionally, my number one passion and priority was growing quickly before my eyes. I had three beautiful children I wanted to watch grow up. I decided to close the storefront and offer private lessons where students can receive one-on-one customized lessons. Additionally, computer lessons have turned into "technology" lessons. Now, I help students learn about their cell phones, tablets, Ipads, fitbit, Alexas and even Smart TVs. We all know 2020 took technology to the next level, come with me as my journey turns to teaching in small portions online with a live community!